Refund Policy

Non-Refundable Services

All services offered by @planet esimals are non-refundable.

• •However, in the rare case that we are unable to provide the scheduled service, a full refund will be issued
• •If a client misses their session or is late, Simran will wait for 5 minutes. After that, the session will be considered canceled, and no rescheduling or refunds will be offered
• •We reserve the right to reschedule appointments if unforeseen situations arise on our end. In such cases, clients will be promptly notified, and a new session will be arranged at a mutually convenient time
• •If a client wishes to reschedule an appointment, they must request it at least 5 days before the scheduled session. Requests made outside this timeframe will not be accommodated